cannnot summit claim for cash back

[comtechy]

I'm trying to claim cashback on s21 i finished filling it in all I'm getting is 

• We're having some trouble submitting your claim. Wait a few minutes and try again

any ideas tia

[Members_QnZ8ASf]

I have the same problem for claiming Galaxy Buds from buying a Fold 4. Tried online text chat. No-one available. And I can't believe no-one bothered to respond to your question comtechy.

[BandOfBrothers]

What's happening when you try to complete your claim for the promotional buds @Members_QnZ8ASf  ?

May I ask if you've tried the generic troubleshooting tips of clearing the browsers cache and cookies etc.

That and or contact Samsung Support vua phone or email.

I wish you all the best. Take care.  😎