Can't send texts to premium nos.

[Sandie-j]

Hi there. My S21 won't let me enter competitions by text. It won't send the text. I have done everything to try to fix this so any help would be welcome.

[Boxer21]

I have just downloaded a update. Try to se if you can download the latest update, that may help.

[PaulM1]

Hi, @Sandie-j. Further to what @Boxer21 has relayed, you may wish to consult @AndrewL's response in the thread below:

https://eu.community.samsung.com/t5/galaxy-a-series/64343-premium-text-message/m-p/7436203

Please let us know when you get this resolved.

[MorningBlunt]

If the above doesn't work, I'd contact your network provider.

[Sandie-j]

PaulM1 your suggestion worked- thank you! 😊