Can't install apps from play store

[Anand3366]

Recently upgraded my s21 ultra to android 12 and things started to fall a part from day one. Ive managed to solve few but the one thing that really bugs me now is that i Couldn't install many of the apps from apps store . The screenshot which I've attached is just one example and I have the same issue for other apps as well. I tried uninstalling the updates

 from play store,tried clearing cache and the data, did a reboot of the phone but nothing worked .

 Is it just me who has this problem ?

Cover image

[massodan]

My God this is the dumbest thing ever. I turned on McAfee device protection and it's so good at protecting it doesn't let you download apps. Soon as I turned it off I can download apps.

Go here for easy video because trying to find device security is a pain too

https://youtu.be/N_m2Lis1xxI

[massodan]

My God this is the dumbest thing ever. I turned on McAfee device protection and it's so good at protecting it doesn't let you download apps. Soon as I turned it off I can download apps.

Go here for easy video because trying to find device security is a pain too

https://youtu.be/N_m2Lis1xxI

Hopefully this fixes it for you and others. 

[Members_YF1HERP]

I have SM G991B/DS  on android 12 and it is failing, tried a factory reset and it worked for a week then failed again.

[MatheusCanela]

Hey guys, I spoke to Samsung and it seems to be something related to the MDM installed on my phone. I have reseted the protection as mentioned above and it worked. Samsung said that they will release a policy update to fix.

[Lforest]

Mine shows device security instead of the video. Forced stop and followed the video but will some apps won't update.

I'm on 998/ds

 

[akshay1192]

This worked for me : 

Device care -> Three dots (top right) -> Automation -> Disable "Auto scan for malware"

[Lforest]

Finallyyyyy seems that did it!! 

[lucasferrari]

Great ! I disabled the "Auto scan for malware" and the issue was fixed.

[Lforest]

Same here, I'm quite surprised Samsung hasn't voiced this, their reps on all tech support fronts keep asking to reset the phone. 

[massodan]

Maybe because they can't support removing anyivirus. Especially if they have a deal with an anti virus company.