Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Can't hear callers its not sound - Samsung S21

(Topic created on: 19-05-2021 10:13 PM)
DR3
Apprentice
Options
Galaxy S21 Series

When I make a call or receive a call I cannot hear no sound at all. It's not the volume and it's not every call. The phone is only a month old I am not happy with it.

2 REPLIES 2
strawberry cake
Hotshot
Options
Galaxy S21 Series

@DR3 

 

hello

sometimes this is with network connectivity/quality (not with phone) 🗼

if not much, try inserting SIM with other unit

to isolate if this with SIM/network or phone

else

contact customer support for a fix 🔧

 

😚🆗


 (\_/)
(='.'=)
(")_(") strawberry cake so delicious

0 Likes
AlexGbr
Navigator
Options
Galaxy S21 Series
Save what you have on it and reset it, It may be from the other person's phone not yours, If not ask for support and they'll check your phone and If is damaged under warranty it will be fixed or replaced.
0 Likes