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Can not update apps after OneUI 4 update

(Topic created on: 02-02-2022 02:57 AM)
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Members_s80VSjS
First Poster
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As subject state, I cant update my apps OR install new ones after I received the OneUI 4.0/android 12 update. I've tried a factory reset, i tested to wipe the cache partition and the galaxy boost application. Nothing helps. Sometimes randomly an app updates it self and it works but I cant force them to update. This is only for apps installed from Google Play Store. Galaxy store apps are fine.

78 REPLIES 78
Lforest
Pioneer
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Which version did you have? I have 28.8.17-21 and after disblaing the malware scan everything worked. 

Members_KrKuI1P
Apprentice
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No, deleting the cache does not cause a loss of data.

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Members_KrKuI1P
Apprentice
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I have the malware scan active.
App version on my phone is 28.8.17-21 [09] [PR] 420363821

Under software information Google Play system update that I installed version is from 1 December 2021

 

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Android 12
Apprentice
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Wowowowo

That helps! 

Thank you so much unbelievable! 

I should buy you a beer

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Members_KrKuI1P
Apprentice
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You're welcome! :winking-face: 

I hope for you and me that the problem is finally solved and does not occur again. :smiling-face:

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Members_hsoOTC2
Apprentice
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I feel your pain and frustration. I had the same issues even now way in January, weeks after launch. Disabling the malware scan fixed the issue but it feels like a workaround. Perhaps the app builders need to add something to their code as the issue didn't occur with every app.

 

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Harsh2echo2
Student
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Yes, Totally Agree. 

Samsung should take all these pains and issues into their next updates. Fixes should be done asap. 

Thanks once again for the interim solution. 

Cheers. 

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-Robot-
Samsung Members Star ★
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I have just found an post on here and can verifiy it fixes it.

In settings, apps, playstore, Disable it

restart and enable

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boon79
First Poster
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Tried the steps and it works perfectly. This had bothered me for a month. Thanks a lot. 

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Alex R
Student
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Thanks, it worked also on my S10 with Android 10, let's hope it will last! :smiling-face:

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