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Camera / super steady mode defects

(Topic created on: 23-03-2021 11:36 PM)
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RKKK
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Have you experienced the same problem?

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8 REPLIES 8
Haytch
Helping Hand
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Yeaah I have the same thing. The super steady feature makes the quality really bad because it drops the resolution to 1080p but it gives the best stabilisation. Almost gimble level. Super steady is best when the lighting is very bright.

It's sad because if only the super steady worked on 4k. That would be the best ever feature.
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RKKK
Pioneer
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Thanks. What about your built in compass, does it work normally? Mine always points the opposite direction
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I have the same issues😂😂
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RKKK
Pioneer
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it appears that samsung hasn't approved my video yet, so i've uploaded one to YT, check out here https://youtu.be/EKBVfEIOHWs 

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Joeeye
Maestro
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That is very strange, your camera doesn't seem to be focusing properly. It's not normal for this to happen. Have you updated to the latest firmware?
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RKKK
Pioneer
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Yes, certainly, always keep up to date once it's released... I've been in a lengthy process of dealing with the support team, but unfortunately it's not been resolved
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Joeeye
Maestro
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Sorry to see you having these camera issues, it's a bad shame really as i think the camera is extremely good when things are working right. Hope it all gets sorted for you.
RKKK
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Thanks for your kind words