Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

camera quality

(Topic created on: 05-02-2021 05:15 PM)
Gilani
Pioneer
Options
Galaxy S21 Series
Is anyone having issue with s21 ultra camera.
Video call quality from my end is very poor my friends telling me that video quality they getting is horrible pixelated. 

The low light image quality is also very granny.. 

Any thoughts? 
6 REPLIES 6
AndrewL
Moderator
Moderator
Options
Galaxy S21 Series

@Gilani: Are you experiencing quality issues when capturing videos via the Camera app, or is the issue only related to video calls? Which app are you using to make the calls e.g. Google Duo, as it may be related to a resolution limitation of the app itself. 

Gilani
Pioneer
Options
Galaxy S21 Series
Thanks for your reply.
The issue is mainly with video calls. I'm using both WhatsApp and Google Duo
0 Likes
Gilani
Pioneer
Options
Galaxy S21 Series
Here's a sample image.

20210205_164049_12204.jpg

0 Likes
AndrewL
Moderator
Moderator
Options
Galaxy S21 Series

@Gilani: From what I understand, Google Duo is only able to support video calls at 720p, which is likely to be the reason why the quality doesn't look great. Where possible, try to ensure that you're in a well lit area while on a call, as low light can also reduce image quality. 

K Dimov
Voyager
Options
Galaxy S21 Series

Is there a dislike button for comments, because some mods speak cr@p? Video might be bad coz only 720p? OMFG such bull$hit !!!

0 Likes
K Dimov
Voyager
Options
Galaxy S21 Series

Is this also because of the app or user error?

Screenshot_20210227-114900_Camera.jpg

 10x optical zoom? How bout crappy digital. And then wasting the moment I get the next one

Screenshot_20210227-114920_Camera.jpg

 Stop blaming others and admit Samsung failures to provide a quality product!!!!!!!!!

0 Likes