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Original topic:

Call

(Topic created on: 16-09-2022 11:35 AM)
lashes50
First Poster
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Galaxy S21 Series
Hi I need help with making a call on my s21. I can ring everyone on my contacts apart from my mum . I've tried everything I can think of , thanks for any help
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3 REPLIES 3
AndrewL
Moderator
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Galaxy S21 Series

@lashes50: Are you still able to send SMS/MMS messages to her? If she is the only affected contact then it might be worth checking with your mum to see if she has accidentally blocked your number, as I can't think of any restrictions you could have applied from your side. If the issue persists, double check that the number is correct, and try dialling it manually via the Phone app keypad to see if this makes a difference. 

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lashes50
First Poster
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Galaxy S21 Series
My mum can ring me, I just can't ring her. I have checked all that you have suggested I'm just so confused lol
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AndrewL
Moderator
Moderator
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Galaxy S21 Series

@lashes50: What happens when you attempt to call her? Did you ask her to check if she's blocked you, as she would still be able to call you with this restriction in place. 

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