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Original topic:

Call Issues

(Topic created on: 22-12-2021 07:33 PM)
LJDW
First Poster
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Galaxy S21 Series
Is anybody else experiencing call issues with the S21? 

People can't hear me but I can hear them. Sometimes the call doesn't connect at all and also it says the person has answered but the call is still ringing?

I have to restart my phone 4/5 times a day for a call to work properly before becoming faulty again 
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2 REPLIES 2
xSteveuk
Maestro
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Galaxy S21 Series
Hi
I have seen a few with this issue and perhaps it's the last update that maybe causing the issue

Have you recently Installed
Android 12

Perhaps a reset may resolve
Your issue You are having

If you decide to reset your phone
((( Back up your phone )))

What is factory reset and how do I factory reset Galaxy S20, S20+, S20 Ultra, and Z Flip?

https://www.samsung.com/global/galaxy/what-is/hard-reset/#:~:text=Turn%20off%20your%20phone%2C%20the....
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LJDW
First Poster
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Galaxy S21 Series
Iv already factory reset my phone and still the issue is there. It does appear to have happened more since the update. Hopefully this can get solved