Can't believe how fast #samsunguk have processed my claim. The 30th September. Sent all required documents....got email few days later saying good news i qualified for the promo..I was like okay don't get too excited 45 day's is a long time away..... Today i woke to a ANAZIB #SAMSUNGUK TXT telling me my buds and tag have been dispatched.....HOW AMAZING IS THAT. #HAPPY #😲shocked #fast #TEAMSAMMYUK. ppl they're the best and most efficient company easily outdoing rivals apple 🍏🍏🍏 lol healthy competition... but ppl forget it's not just these hundreds of different phone model's... Theyre selling million's of all electric goods ect. Another rant over hehe 👍👍💚
You could email Samsung UK and explain your situation. If you have proof of purchase and the other documents required if it's only say 7 day's past the 30th they"maybe" make exceptions did you actually buy it before the 30th but didn't claim?
As long as you bought the phone before the deadline you can claim any offer in the associated promotion period; you'll have a time limit in which to make the claim, can't remember exactly how long it is, but around the 30-45 day mark after the promotional period ended.