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Original topic:

Brand new S21+ 5G phone missing paint

(Topic created on: 27-11-2021 07:52 PM)
op10myzation
Apprentice
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Galaxy S21 Series

Bought a brand new S21+ 5G phone earlier today on Black Friday sales. When I got home and opened the boxed (which were perfectly sealed) and peeled of the plastic, I discovered some paint missing on the top right corner of the phone. Does Samsung have poor quality control of their phones before packaging? Anyone else experienced this?

 

Missing paint.JPG

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6 REPLIES 6
GoanGeek
Big Cheese
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Galaxy S21 Series
Peel it off. It normally has sellotape like covering around it
op10myzation
Apprentice
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Galaxy S21 Series

I have peeled it off. 

I think either the paint was loose and when I peeled of the tape it took the loose paint with it OR the paint is missing due to poor paint job at the factory. 

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HeatOfLisboa67
Pioneer
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Galaxy S21 Series
You bought directly from Samsung?
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Anonymous User
Not applicable
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Galaxy S21 Series
Return it for replacement.

Samsung have completely lost sight of quality control.
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GoanGeek
Big Cheese
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Galaxy S21 Series
Ouch.. Better get it replaced if you can then. May be a refurbished or returned one.
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englishsean
Pioneer
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Galaxy S21 Series
When u return a phone to Samsung they send u a reconditioned one I just got my new s21 replaced by Samsung they tel u on the phone that its not brand new it will be a reconditioned one
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