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Original topic:

Boosts not working

(Topic created on: 24-02-2022 09:10 PM)
TwinkleB
Journeyman
Options
Galaxy S21 Series
I have been try to get Samsung boosts on my S21FE phone and Galaxy S7 tab, but it just gets stuck in the sign in loop. I cannot access ANY of the boosts on any device. I have tried YouTube, Disney plus, Deezer, FiiT, nothing works. I've called Samsung 8 times but they have been unable to resolve it. Not sure how to proceed, but I'm just stumped at this point. Can someone help me please?
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8 REPLIES 8
smiley
Helping Hand
Options
Galaxy S21 Series
I am not sure what is valid for your S21FE. Are they all available to you?

I have some of these promotions on screen, but not all are valid for my phone promotion. I.e. Disney plus appears a promo for the S22 series.

For youtube premium, then you can only use this if you have never been a youtube premium member before. Otherwise it won't work.

Personally I was not able to subscribe to readly initially by clicking the link, but if I copied the code into the readly website and clicked promotion code... pasted it there... then it worked.

There is small print with each of them... check validity before subscribing.

Smiley 😀
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SAMSUNG S21 ULTRA 512GB SM-G998B/DS
Samsung One UI 5.0 / Android 13

Samsung Watch 3 45mm SM-R840 in Black
Samsung Galaxy Buds Pro SM-R190 in Black
smiley
Helping Hand
Options
Galaxy S21 Series
P.s. it does not seem the S21FE is listed as a device that is eligible. SmartSelect_20220224-223915_Chrome_15597_1645742356.jpg
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SAMSUNG S21 ULTRA 512GB SM-G998B/DS
Samsung One UI 5.0 / Android 13

Samsung Watch 3 45mm SM-R840 in Black
Samsung Galaxy Buds Pro SM-R190 in Black
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TwinkleB
Journeyman
Options
Galaxy S21 Series
Thank you for your response Smiley. The S21FE comes with 3 months Disney plus as per screenshot. The issue is I'm not getting past the log in point, so I am not getting a codeScreenshot_20220224-224134_Chrome.jpg
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haterakutenliars
Journeyman
Options
Galaxy S21 Series
Same as. Stuck in infinite sign in loop on s22+ for claiming 12 months disney. Says sign in to claim and goes back to same screen sign in. Fix your junk samsung.... update. Managed to claim using Firefox browser.
marlzyy7
First Poster
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Galaxy S21 Series
Hello don't know of thread still going but I'm having problems with s22 ultra all promos saying I'm not eligible
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Boost Wen 22
First Poster
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Galaxy S21 Series

Same problem with my Samsung Plus 9 and Boost service. Did you find a resolution?

 

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TwinkleB
Journeyman
Options
Galaxy S21 Series
cleared cookies on my Samsung browser and then tried and tried again. After about 100 tries, it worked. Ridiculous, but that's how I got it resolved. Good luck 🤞
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DocDoo
First Poster
Options
Galaxy S21 Series
Using Samsung Internet rather than Google solved this issue instantly for me.
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