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Original topic:

Blurry wide angle camera

(Topic created on: 13-07-2021 11:09 AM)
Max0895
First Poster
Options
Galaxy S21 Series
Does anyone else have a blurry wide angle camera on their S21 Ultra? When I first got the phone it was fine, but for the last few weeks the wide angle lens can't seem to focus / is constantly blurry (see this photo I took). The normal camera and all other modes are fine... the only issue is wide angle. 

There has since been a software update which hasn't solved the issue, and I've tried a number of fixes such as a phone restart, wiping the cache, cleaning the lens (obviously), etc. 

image


2 Solutions


Accepted Solutions
Solution
GoanGeek
Troubleshooter
Options
Galaxy S21 Series
Was gonna suggest wipe the lens which you have already done as it does get smudged easily .

Try turning scene optimiser on and off.

See if tap to focus works.

Also when in wipe cache you could try the below option of optimise apps.
You may have to updated apps again after that.

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Solution
Babishko
Helping Hand
Options
Galaxy S21 Series
I had the same problem on 108MP picture mode on my S21 Ultra about two months ago Max0895 and I used a repeated tap to focus (as suggested by GoanGeek above) on my phones screen to force it to learn how to focus correctly. Keep the taps to focus in the middle of the screen and repeatedly take pictures using this. My phone soon got it's focusing sorted out doing this and I found when I went back to auto mode after this it was focussing correctly again for me. I hope this works for you but if it doesn't I am sure it will be sorted for you in a future update. I had to wait for three updates to fix an optical stabilization problem on my 10x lens when recording 4k 60fps video but I knew it would happen eventually and was delighted when it did. Good luck!. 👍👍

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7 REPLIES 7
Solution
GoanGeek
Troubleshooter
Options
Galaxy S21 Series
Was gonna suggest wipe the lens which you have already done as it does get smudged easily .

Try turning scene optimiser on and off.

See if tap to focus works.

Also when in wipe cache you could try the below option of optimise apps.
You may have to updated apps again after that.

View solution in context

GoanGeek
Troubleshooter
Options
Galaxy S21 Series
Also here under members app go to help section and then go to phone care > interactive checks and do the camera test.
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Solution
Babishko
Helping Hand
Options
Galaxy S21 Series
I had the same problem on 108MP picture mode on my S21 Ultra about two months ago Max0895 and I used a repeated tap to focus (as suggested by GoanGeek above) on my phones screen to force it to learn how to focus correctly. Keep the taps to focus in the middle of the screen and repeatedly take pictures using this. My phone soon got it's focusing sorted out doing this and I found when I went back to auto mode after this it was focussing correctly again for me. I hope this works for you but if it doesn't I am sure it will be sorted for you in a future update. I had to wait for three updates to fix an optical stabilization problem on my 10x lens when recording 4k 60fps video but I knew it would happen eventually and was delighted when it did. Good luck!. 👍👍

View solution in context

Max0895
First Poster
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Galaxy S21 Series
Thanks both, I had obviously tried tapping to focus, but have just tried repeatedly tapping like a bit of a mad man and it's worked! You're right Babishko, it's like repeatedly tapping has woken it up and the phone has realised it needs to actually focus. Seems to be working consistently now. Thanks again!
Babishko
Helping Hand
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Galaxy S21 Series
I am genuinely so happy that my solution worked for you Max0895 and I hope you really enjoy using your camera now as much as I do mine. 👍👍
GoanGeek
Troubleshooter
Options
Galaxy S21 Series
Samsung should take note of these issues.

I believe moderators should sticky a Help page on the top with common errors and solutions.
Hassan1
First Poster
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Galaxy S21 Series

Dear I have same issue in my s21 ultra wide angle camera blurry issue.pls suggest me how can I fix this issue.thanks pls help

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