I would assume your going to need to check the settings both in your laptop and phone as it appears something in either is blocking the connection.
You can clear the cache in your phone's bluetooth via Settings > Apps > Your Apps tap on that icon and toggle On show System Apps. > Bluetooth > Storage > Clear Cache and if absolutely necessary clear data.
Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
