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Original topic:

Bluetooth problem

(Topic created on: 01-03-2023 10:52 AM)
adil21
Journeyman
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Galaxy S21 Series
I'm a heavy user of earbuds and headphone I literally use them whole day I'm noticing this problem from last week where basically at some random points the audio cuts and the only issue is Bluetooth from what I can understand.
Anyone facing the same problem? Any solutions? 
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3 REPLIES 3
JAMES4578
Samsung Members Star ★
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Galaxy S21 Series

Hi @adil21  When I had this issue in the past either Resetting the Network Connections or wiping the cache partition provided a solution. Do not use a Power Saving Mode and I assume the apps concerned are not in sleep Mode. some other ideas in the post I completed earlier. https://eu.community.samsung.com/t5/galaxy-s23-series/bluetooth 

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GB
One Ui 5.0,Android 13 .

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GoanGeek
Samsung Members Star ★
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Galaxy S21 Series
Make sure all permissions are allowed.
Either for the app you are using or Bluetooth related.

Never had issues.
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JT_sam02
Explorer
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Galaxy S21 Series
Try going to you Bluetooth settings and hold down on the name of your earbuds and tap "forget"or "unpair" this will make the phone unpair from the device.

Pair the device again then see if that solves the issue.
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