10-10-2021 06:04 PM
Random black dot on screen not sure where this has come from, just switched phone on from being out of charge and appeared.
10-10-2021 07:33 PM
Hi @Kate_93. That's very circular indeed. Try a Soft Reset to see if it disappears. This doesn't delete anything from your phone, it fixes any minor issues that may be occurring. To do this, hold the 'Power' button and the 'Volume' Down button, both together for ten seconds and your phone will restart. If it's still there after that, place your phone in Safe Mode which will disable third party apps and if your phone is fine during this, it indicates an app is causing it and we recommend deleting apps one by one until you find the culprit. Hold the Power button until Power Off is shown on the screen. Long press on this and it will change to Safe Mode, so tap on that and your phone will restart. To exit Safe Mode, restart your phone as normal.
10-10-2021 08:35 PM
Thank you for getting back to me, I tried the soft reset, the safe mode and then the full factory reset and it still appears, I guessing it's going to be a fault with the hardware of the phone. Really bizarre
11-10-2021 08:38 AM - last edited 11-10-2021 08:38 AM
11-10-2021 04:27 PM
12-10-2021 11:24 AM
16-10-2021 01:40 PM
20-10-2022 04:04 AM
Any solution for the black ⚫️ tyvm
20-10-2022 09:20 PM
I have the same pro blem with a small dot
Any solution?
06-12-2022 02:56 AM
In the developer settings make sure the "simulate display with cutout" option is set to default.
There are 6 display options, each blacking out different parts of the screen with exception of the default. I have no idea why this is a thing nor why mine got turned on, but after googling a bit I found that it was an easy fix.