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Are things improving - S21 rebooting issues

(Topic created on: 09-03-2023 07:38 PM)
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LuLu37
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Has anyone whose S21 that has been rebooting since the latest software update, noticed any improvement?  I don’t wish to tempt fate, but my phone hasn’t rebooted in over 28 hrs (an absolute miracle since it’s been rebooting multiple times a day since the Android 13 update), although I’m barely using it as am too worried about it doing this again.

Before anyone suggests it - the cache has been cleared, it’s had master resets and everything else in between.  It has also been in the hands of a Samsung technician who confirmed it’s a software issue

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14 REPLIES 14
LuLu37
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My Android Webview app says that Notifications are blocked and No permissions allowed - whatever that means.  My phone went 31 hours without rebooting, it rebooted itself around 22.30 last night.   This is a vast improvement from multiple times throughout the day over the last 5 weeks or so.   Today, so far, it’s ok again - not sure if this is because I’m barely using it though 

NHPIXELSPHOTOGRAPHY
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Recently one ui 5.1 update appears to have fixed this.
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LuLu37
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Am afraid it hasn't, at least not for me. I thought it has as my phone hasn't played up at all in 6 days. Then today, restarted itself twice
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NHPIXELSPHOTOGRAPHY
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Have you sent an error report?
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LuLu37
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Yes I send the error report whenever it does it. I've been sending error reports since the Android 13 update when all of this started. I've spoken to Samsung, who simply don't care
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