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Apps not downloading/updating

(Topic created on: 14-12-2021 07:50 AM)
4866 Views
Kantdog
Pioneer

‎14-12-2021 07:08 AM

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Recently I have noticed apps not auto updating on my phone from the Play Store..I've spoken to Google and Samsung and done all the troubleshooting possible. Basically, the apps download but don't actually install. Has anyone else had this and do you have a fix for it?

Cheers
Marc
33 REPLIES 33
xSteveuk
Mastermind

‎14-12-2021 07:50 AM - last edited ‎14-12-2021 07:53 AM

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Hi,
Go Settings
Apps
Playstore
And clear cache - And data

Also try the same
On Google Play services
Clear cache And data
And see if resolves Your issue
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Obsydian
Samsung Members Star ★

‎14-12-2021 02:24 PM

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Samerehere
Regards Obsydian - (Car & Tech Evangelist)

MY DEVICES: ZFold4, Watch6 Classic, Book2 Pro i5 5G [Laptop], Buds Pro2, M70A 32 & 43”; [Monitor], Smart Tags, Dell Inspiron G5 [Laptop] / FAMILY DEVICES: ZFlip3, ZFlip4, ZFlip5, Watch6 Classic, S8 Ultra; S7+ [Tablet],  Buds Pro, iPhone 12, iPad Air 2, Air tags, iPad Mini 5, iPad Pro 12.9 GEN2 [Tablets] / HOME DEVICES: QN95A [TV], Q900A / SWA900S [Soundbar, Rears], MC28M6075 and MC32K7055 [Microwave], Jet 75 Complete (Vacuum), Samsung Level [Speaker]
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Kantdog
Pioneer

‎14-12-2021 02:30 PM

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In response to xSteveuk
I did this with Google and Samsung last night. It's since the update I think. Literally nothing updates or downloads
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Obsydian
Samsung Members Star ★

‎14-12-2021 02:36 PM

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In response to xSteveuk
Just tried does not fix.
Regards Obsydian - (Car & Tech Evangelist)

MY DEVICES: ZFold4, Watch6 Classic, Book2 Pro i5 5G [Laptop], Buds Pro2, M70A 32 & 43”; [Monitor], Smart Tags, Dell Inspiron G5 [Laptop] / FAMILY DEVICES: ZFlip3, ZFlip4, ZFlip5, Watch6 Classic, S8 Ultra; S7+ [Tablet],  Buds Pro, iPhone 12, iPad Air 2, Air tags, iPad Mini 5, iPad Pro 12.9 GEN2 [Tablets] / HOME DEVICES: QN95A [TV], Q900A / SWA900S [Soundbar, Rears], MC28M6075 and MC32K7055 [Microwave], Jet 75 Complete (Vacuum), Samsung Level [Speaker]
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xSteveuk
Mastermind

‎14-12-2021 02:36 PM

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I'm having no issue
But l'm not on android 12
Yeah possibly an issue
With the update
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Kantdog
Pioneer

‎14-12-2021 02:41 PM

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In response to xSteveuk
Last step will be a factory reset.
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xSteveuk
Mastermind

‎14-12-2021 02:47 PM

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Why not hang on
I'm sure they are aware of the issue and working to fix ASAP
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GalaxyA51user
Voyager

‎14-12-2021 07:56 PM

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Uninstall updates of Play Store and Play Services. And update them again after opening.
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Kantdog
Pioneer

‎14-12-2021 08:00 PM

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In response to GalaxyA51user
Did that multiple times.
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