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Original topic:

Apps crashing

(Topic created on: 31-07-2021 08:04 PM)
Fiz7863
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Galaxy S21 Series
Most of the apps are crashing nonstop. Middle of sharing documents or pictures. Its just doesnt work properly. Sharing pictures is nightmare on whatsapp, u ve to rotate pictures individually before sharing. 

image


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7 REPLIES 7
AndrewL
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Galaxy S21 Series

@Fiz7863: Have you tried checking the Google Play Store for any updates that might address the issue? If none are available, long press on the Whatsapp app thumbnail > Tap the 'i' icon to access the Settings > Force Stop > Storage > Clear Cache to see if this helps. 

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Fiz7863
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Galaxy S21 Series
I have tried both of them nothing seems to be working. Even uninstall the app n re installed nothing.
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BandOfBrothers
Superuser II
Superuser II
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Galaxy S21 Series

Is this happening on mobile data or Wi-Fi connection or both @Fiz7863  ?


Current Phone > Samsung Z Fold³ 5G.

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Fiz7863
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Galaxy S21 Series
On both, its really getting very annoying as takes alot to share pics now.
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BandOfBrothers
Superuser II
Superuser II
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Galaxy S21 Series

Via the route mentioned by @AndrewL  you could also go one step further and delete data. But that will delete your saved data.

Or when you uninstall from the phone please also go into your Playstore and MyLibrary and delete from there so your then downloading a fresh install of the App.


Current Phone > Samsung Z Fold³ 5G.

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Fiz7863
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Galaxy S21 Series
Will that delete all the chats and groups etc thats what i didnt want to do. But guess that might be my next resort as its time consuming rotating files n pictures
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BandOfBrothers
Superuser II
Superuser II
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Galaxy S21 Series
Yes it would delete the data held in the app.


Current Phone > Samsung Z Fold³ 5G.