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Original topic:

Apps crashing/ phone overheating

(Topic created on: 09-05-2021 08:59 AM)
MissUnique
Apprentice
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Galaxy S21 Series
This is a brand new s21! Why the hell is my apps crashing consistently and my phone overheating ridiculously????
7 REPLIES 7
dan2508
Explorer
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Galaxy S21 Series
There has been an issue recently with Samsung devices and apps crashing. Check out this article for more information and how to resolve. If the issue still persists, best to try a factory reset and failing that then get in contact with Samsung for a warranty repair/replacement
https://www.samsung.com/uk/support/mobile-devices/why-are-some-android-apps-crashing/
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personistaken
Navigator
Options
Galaxy S21 Series
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Barford1011
Navigator
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Galaxy S21 Series
Did you smart switch? If so this can cause apps to crash and phone to heat up.
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MissUnique
Apprentice
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Galaxy S21 Series
Yes I did....but isn't this New phone built for that??
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Barford1011
Navigator
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Galaxy S21 Series
For some reason the s21 don't like it when you use smart switch
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AndrewL
Moderator
Moderator
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Galaxy S21 Series

@MissUnique: Were you able to try out the steps in the link provided by @dan2508 to see if this helps? 

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MissUnique
Apprentice
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Galaxy S21 Series
Yes u did thank but it still overheats and crashes! I thinking of returning this phone and going to iPhone
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