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Apps crashing/ phone overheating

(Topic created on: 06-04-2021 11:23 PM)
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MissUnique
Apprentice
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This is a brand new s21! Why the hell is my apps crashing consistently and my phone overheating ridiculously????
7 REPLIES 7
dan2508
Explorer
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There has been an issue recently with Samsung devices and apps crashing. Check out this article for more information and how to resolve. If the issue still persists, best to try a factory reset and failing that then get in contact with Samsung for a warranty repair/replacement
https://www.samsung.com/uk/support/mobile-devices/why-are-some-android-apps-crashing/
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G_erm
Pathfinder
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Barford1011
Navigator
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Did you smart switch? If so this can cause apps to crash and phone to heat up.
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MissUnique
Apprentice
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Yes I did....but isn't this New phone built for that??
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Barford1011
Navigator
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For some reason the s21 don't like it when you use smart switch
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AndrewL
Moderator
Moderator
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@MissUnique: Were you able to try out the steps in the link provided by @dan2508 to see if this helps? 

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MissUnique
Apprentice
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Yes u did thank but it still overheats and crashes! I thinking of returning this phone and going to iPhone
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