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Appear On Top Bug

(Topic created on: 07-12-2021 04:49 PM)
6432 Views
Malik Mehrab
Apprentice
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Hi,

 

I am experiencing a problem with my Samsung S21 Ultra, I believe this issue occurred with the new android 12, when giving "appear on top" permission to certain apps which draw over other apps, I can no longer perform any actions outside of that app. For example, I cannot click any apps on the main screen, I can't swipe on the main screen etc. I have attached a video example of this with an app. This isn't an issue with the app as I have tried this with several different apps and it's the same result.

I have already performed a factory reset as well but no luck.

Here is a video example:

https://drive.google.com/file/d/1-5zzMZKbWh2QBWUK1oE9_nzibHgHkxTS/view?usp=drivesdk

Any suggestions?

5 REPLIES 5
Anonymous User
Not applicable
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Have you tried resetting your samsung account password ?
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Malik Mehrab
Apprentice
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I don't believe that has anything to do with it, I tried factory resetting the phone and only logged into the google play account to download an app to try this with. I wasn't even logged into the Samsung account. 

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Solution
Pugs1957
Samsung Members Star ★
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Does this happen with third party apps only? If so, they are likely not compatible with Android 12 yet.
Malik Mehrab
Apprentice
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That may be the issue, its 3rd party apps only. I will try and downgrade to see if it fixes anything

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Malik Mehrab
Apprentice
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Hey, Thank you very much, downgrading back to Android 11 fixed the problem