Annoying!

[illEez]

How do i stop this thing repeatedly popping up on my screen!? ... paid £1500 for this phone and I'm plagued by this Samsung designed pop up, along with the Secure Folder pop up that appears wanting my PIN every time i reboot!

[-Robot-]

I have no idea what this is?

[Fiona26]

I've seen this issue before, it's not new to me. Just not sure what the solution is. Are you using Samsung or Google messages? Do you use chat features?

[illEez]

Its just a pop up that appears randomly on screen wanting your phone number but even if you enter it the pop up reappears asking for your phone number again, more so after a reboot... been going on for months

[illEez]

I don't use either nor the chat features. Its been an issue for months, as has the secure folder pop up which appeared after an update

[Fiona26]

So which messaging app do you use.

[Fiona26]

For secure folder try clearing the cache in settings - apps - secure folder - storage. Clear cache. Also you could try wiping phones cache partition.

[illEez]

Tried all that and more, nothing gets rid of it, but thanks for the suggestions

[Fiona26]

I know it's probably something you don't want to do. Have you thought of a factory reset?

[illEez]

I'll definitely stop short of that... you'd think Samsung could easily remove it; i contacted them about this a long time ago but nothing was done