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Android Auto not connecting with S21

(Topic created on: 10-09-2021 07:34 AM)
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Ali9191
Student
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Cant get my new Samsung S21 to connect to Android Auto, tried different cables but still not working... any ideas??

47 REPLIES 47
Solution
Jan Kostalek
Student
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I had the same issue. Switched from a P30 pro which worked fine on my Skoda Octavia AA... but my S21 Ultra didnt recognized the cable connection.

 

Got all cables from my home - about 15. TEsted all of them. and only 2 worked. And the first one did disconnect about 3 minutes after the connection... the other works fine...  At least worked for a 20 min ride to my office....

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greenhornet
First Poster
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Seems like there may be more than one reason for this problem based on the different responses. In my case it was not the phone but the car. I own a 2020 HondaCRV. I tried some of the suggested solution here but they did not work. I went into settings in the car selected the one relating to phones and saw the new S21 there labeled Disabled. Enabled the phone and it all worked. I don't recall when we purchased the car needing to go through this step. At the time the phone was a Note 8.

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overlycomplicat
Journeyman
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I'm going through exactly the same process. I'm at the same stage as you.

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Barbara21
Journeyman
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Tried everything including clearing cache... NOTHING works to stay connected to Android auto

 

Mac57
Apprentice
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I've been having the same problem for over 6 months.  Samsung knows they have a problem and have promised a fix three times,  July, September, and October.  Still not fixed.  I'm considering asking for my money back.  Also, I filed a complaint with the BBB.  Samsung has not replied to that either.

overlycomplicat
Journeyman
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What is the BBB?

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Mac57
Apprentice
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Better Business Bureau in the US.

overlycomplicat
Journeyman
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If you can find your way to the US version of this forum there's actually Samsung people there who might help you.
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Barbara21
Journeyman
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Better business bureau BBB

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Members_PnymhJE
Student
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I have also issues with Android Auto on a Pioneer AVH-Z9200DAB.. It seems to work fine. I have the connection. Buit when making calls I don't hear the line on the other site. They hear me but I don't hear them. After rebooting the phone the first call is without problems. Then in 9 of the 10 attempt is doesn't work. When it works there is a big chance that I get the same problems during the call The problem occurs during wired and wireless  attemps.

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