21-02-2022 12:21 PM in
21-02-2022 09:54 PM in
22-02-2022 02:25 PM in
@Oliviatwisted: Please close down any apps when not in use via the Recent Apps button, just in case one of them is attempting to perform an action in the background, resulting in the notification you're seeing. I'd also try resetting your router, or connecting to another router to see if the 'you are offline' notifications continue.
If the issue persists, please try pressing the Volume Down and Power/Side keys together for around 10 seconds until the phone restarts. Don't worry this won't affect your personal data or settings. Following the restart, head to Settings > Battery and Device Care > Optimise Now, then select Memory > Clean Now.
22-02-2022 08:28 PM in
07-03-2022 08:08 PM in
Hi, I've recently had the Samsung S20fe and some of my contacts when trying to send me messages says that I'm offline and the message doesn't send. It started after the last Samsung update. So confused
07-06-2022 09:07 AM in
This error and its side effects is driving me nuts. I'm using an S20 Ultra. It cuts off all social media connections and music streaming also. When screen is turned off I get about five minutes of play and then Tidal cuts off as the connection is cut. Whatsapp and Messenger messages sync only after screen is on and connection is established again. So when I have the phone in my pocket I'm reachable only by normal calls and sms.
I've tried EVERYTHING during last couple of months. I even resorted to a full factory reset, which is a monumental task without changing to another device. Takes two days to take backups and set everything up again. And still, no joy. Wifi on or off, doesn't matter. One of the firmware updates, probably during Q1, broke something.
I'm seriously considering ditching Samsung and getting some other phone.