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Original topic:

Yesterday's software update

(Topic created on: 22-11-2022 03:32 PM)
Tony0077
First Poster
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Galaxy S20 Series
After yesterday's software update when I turn off my phone and switch it back on again the sound switches off. Can anyone help please 

Software update information Version: G986BXXSFGVK1 G986BOXMFGVJE G986BXXUFGVJE Size: 175.45 MB Security patch level: 1 November 2022



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3 REPLIES 3
BandOfBrothers
Samsung Maker ★★
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Galaxy S20 Series

The sounds switch off i.e in your sounds and tones for incoming calls and texts or your system sounds ?

First try Clear Cache Files from the phone's System Partition Section  > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too.

Let us know how you get on please @Tony0077 

 


Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help.

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Tony0077
First Poster
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Galaxy S20 Series
Thanks for that, but unfortunately this did not work
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Slothtamerv2
Navigator
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Galaxy S20 Series
Have you got good gaurdians try that they have a optimisation app have you checked the sound in the notification panel should see a symbol with 2 curved lines
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