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Wifi calling disappeared

(Topic created on: 12-09-2021 09:22 AM)
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Reefraider
Explorer
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I'm on o2 and since latest ui update wifi calling has mysteriously disappeared was there Wednesday because I called my mother using it. Any help gratefully received.
35 REPLIES 35
Solution
Reefraider
Explorer
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I downloaded the update as normal then once download was complete I popped the sim out the top of the phone. Then I started the update to my phone. then when the phone restarted I reinserted the sim. Now when I restart my phone the WiFi calling reappears on its own. Now I know its a bit late since you've updated your phone but try this at the next update. I hope this helps my fingers are crossed for you.

If you've updated already turn phone off, eject sim then turn on phone and reinsert sim you should get WiFi calling back. If not restart phone and it should appear.

This was for an S20 ultra so may work for S21, let me know.

Cheers Ian

 

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Lanies
Apprentice
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Thanks
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Members_56dhxOg
Student
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Go to SETTINGS then CONNECTIONS. Toggle Flight Mode, then toggle Wi-Fi back on.  Now RESTART your phone. 

When restart has finished go back to SETTINGS and toggle Flight mode off.  Wi-Fi calling reappears in phone setting. 

Members_56dhxOg
Student
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Go to settings then connections and switch flight mode on. Then just switch Wi-Fi on. Restart your phone.  When restart is finished go back to settings and switch flight mode off. If you go to phone settings you will see that Wi-Fi calling reappears.

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Lanies
Apprentice
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I powered my phone off completely then turned it on again and WiFi calling returned
ben_kh
First Poster
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I'm on Vodafone same issue...
CaraDC
First Poster
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me too and i have tried all of the tips mentioned above - nothing has worked so far!

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MRCs1
First Poster
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Same problem recentlyon Samsung s10 with ee

Daasein
Journeyman
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Not just limited to O2 but Lycamobile aswell, on the old update it would show up automatically but on XCover 5's latest update... It just doesn't work. Even after giving every possible permission & trying to force start WiFi Calling... It didn't show up in settings nor from Quick Panel
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gw-cva
First Poster
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Wish I could say this worked for me, but it  didn't. After spending an entire afternoon talking/chat rooming with Samsung tech support, I've come to conclusion my only remedy is to get a new phone.

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