Where is my 5G?

[Rizzle]

Bought Samsung Galaxy S20 FE 5G.

I wanted this phone mostly because of the 5G. However I still don't have 5G. I tried everything to enable it but apparently my phone just does not have it. I feel scammed.

[xSteveuk]

Hi,
This page maybe helpful

What is 5G and how do I use it?

https://www.samsung.com/uk/support/mobile-devices/what-is-5g-and-how-do-i-use-it/

[KEVIN50]

You need 5G network near you.

[Pugs1957]

And a 5g sim

[Rizzle]

Which part of the sentence " I tried everything" you guys didn't understood? Obviously I have a 5G sim and I am in a 5G area. My phone just doesn't seem to have it. Samsung gave me the wrong phone it seems.

[Dovit]

See of your just going to be cheeky when people try to help...don't expect any help in the future...manners cost nothing..

[Pugs1957]

Everyone on here has "tried everything" when in fact they haven't. You now say you have the wrong phone which is a basic requisite. I assumed you wouldn't be so dumb to try to get 5G on a non 5g phone. If I'd asked this you probably would have thrown another hissy fit.

Best of luck, I've better things to do with my holiday time than waste it on you.

[KEVIN50]

You can check you phone's model number...be a starting point to confirm whether you actually have a 5G Model..

[Glenntech]

Just because you are in a 5G area, doesn't mean you will get a 5G reception.
The way 5G works is you need to be in more or less direct field of view.
Being inside a building will probably block the 5G signal as well.
I'm carrying three different 5G phones on different networks around, and non of them will have a constant 5G signal

[AndrewL]

@Rizzle: If you head to Settings > About Phone, do you have the SM-G781B 5G model? If so, please go to Settings > Connections > Mobile Network > Network Mode > 5G/4G/3G/2G (auto connect) to ensure that you're able to connect to the strongest available mobile data signal in your area.