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Original topic:

Web page freezing when scrolling (Samsung Galaxy S20 Ultra)

(Topic created on: 14/03/20 18:59)
PAGallim
Apprentice
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Galaxy S20 Series

Only had it for a few days, but regularly when I'm scrolling on a web page (an on-line newspaper for example) the page will freeze.   Then I have to use the back button to come out of the site and then re-enter again.   Anyone else have this problem or remedial suggestions?

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Mark_Harrison
Apprentice
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Galaxy S20 Series

I'm getting the same on an s20+.  Chrome is my default browser.  Although it did just do it within the browser in the gmail app when i clicked a link in an email.  I assume that would use chrome?  Didn't have it on my s8.

Blister69
New Member
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Galaxy S20 Series

Yes, another S20+ user here with the same problems. Not always happening in chrome though. My internet banking app freezes too and some other apps.

London2tim
Voyager
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Galaxy S20 Series

i noticed that too in chrome sometimes

it just freezes or some of the buttons (like home button or even the url bar) completely dissapers and you have force close the app 

 

not sure if all these issues are due to the high refresh rate - maybe some apps arent coping with that ?

Mark_Harrison
Apprentice
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Galaxy S20 Series

i think i managed to fix the issue for the chrome scrolling issue.  I closed chrome and went to settings > apps > chrome.  Cleared the cache and data and reloaded chrome.  I selected no to chrome lite when it asked.  I've since turn chrome lite back on and it works fine so clearing the cache and data may have been enough.

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London2tim
Voyager
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Galaxy S20 Series

apparently there is a new update for s20 range pushed out today that is going to fix some of these random issues

 

dont have it yet but hope is high :smiling-face: 

Virr
First Poster
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Galaxy S20 Series

I have the same problem just tweeted... Keeps freezing up and need to restart Web page or phone.. It's not the Internet because on the s10 goes like a ferrari. I use the Internet browser (blue world icon). The apps also freeze now and again. Dissapointed

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Kjt57
Navigator
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Galaxy S20 Series
I'm getting the same problem on my S20 ultra. Have close browser and open again. Using Firefox
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ikatar
Explorer
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Galaxy S20 Series

I have same here, s20 default one. 

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Hflmike21
Apprentice
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Galaxy S20 Series
Same issue here using chrome.
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