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Original topic:

Waterproof

(Topic created on: 26-05-2020 09:57 PM)
Kerry74
Apprentice
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Galaxy S20 Series

what is the point of having a waterproof phone if the warranty isn't valid if it gets wet, surely this is misleading people who purchase what they think is a waterproof phone. 

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3 REPLIES 3
BandOfBrothers
Samsung Maker ★★
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Galaxy S20 Series

Hi @Kerry74 

 

The phone isn't waterproof "

 

It has an IP68 rating for being water and dust resistant.

 

Your phone's dust and water resistance rating (IP rating). 

 

🌈 Stay Safe  🌈 


Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

Anonymous User
Not applicable
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Galaxy S20 Series

Hi as said by the one and only @BandOfBrothers  ip67-68 means water resistant which is a completely different concept than waterproof.

 

If something is waterproof water cannot enter it in normal or abuse conditions and the manufacturer usally replaces a water damaged device. If it is water resistant it means that it can sustain some water abuse but if you damage it via water it means that the damage was caused outside the ip68 "water protection" and at this point it is user fault. I see some people using their water resistant phone as an underwater camera but that is just stupid.

 

Take the ip rating as a if i drop my phone in the toilet or pour accidentaly water onto it i have a pretty great chance to walk away with that and still have a perfectly undemaged phone, it is more like a bonus/accidental water damage protection.

 

Full waterproof electronics are for a whole different category of use and users so the 2 things should not be mixed up.

 

I hope i clarified your doubt.

kim_ta22
First Poster
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Galaxy S20 Series
Just to say my s9 plus got wet for less than 30 minutes in about an inch of water (albeit swimming pool water), and it is now dead. So much for IP68. 😔
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