21-03-2021 07:36 PM - last edited 27-03-2021 08:04 PM ) in
Galaxy S20 SeriesSolved! Go to Solution.
03-04-2021 01:50 PM in
Galaxy S20 Series26-03-2021 11:59 AM in
Galaxy S20 SeriesI have the same problem!! All my selfies In flash mode are completely over exposed!
27-03-2021 07:54 PM in
Galaxy S20 SeriesHey @Haytch
When taking a picture, have you tried tapping on the screen to focus, then reducing the brightness, before taking the picture?
27-03-2021 08:04 PM in
Galaxy S20 Series27-03-2021 08:21 PM in
Galaxy S20 SeriesThanks for that.
We'd now like you to clear the Camera app cache and data by heading into Settings > Apps > Camera > Storage > Clear cache, then Clear data (which won't delete any pictures or whatsoever). Once you've done this, please switch off your phone for a few minutes. Does this help?
27-03-2021 08:40 PM in
Galaxy S20 Series03-04-2021 01:47 PM in
Galaxy S20 SeriesWe can arrange for an engineer to take a closer look into this. If you'd like this option, please click on the following link to get in touch with our Support Team:
https://www.samsung.com/uk/support/contact/
03-04-2021 01:50 PM in
Galaxy S20 Series