VERY poor quality 4x optical zoom images in the camera app

[Sohail-Ahmad]

Hi guys, wanted to ask your opinion before I contacted Samsung support. I've had my Ultra since March release. Today I decided to take a pic of the ISS above a crescent moon. This is how it looked 30x and somewhere between 30x and 100x.

Then these, not the best quality were taken on my mates Huawei P30 Pro

I then decided to investigate a little further and did a zoom test indoors wcreen recording, please check the video and see the change when I move in to 4x optical zoom, watch in full screen.

https://photos.app.goo.gl/j1ZJ9bMYXQ4H2gU2A

It's worse on the screen but there almost this interference straight away as i move beyond 4x weird artifacts across the screen moving up and down, zooming in just makes it worse.

Any ideas?

thank you.

[Sohail-Ahmad]

Another video in better light indoors.
REALLY bad quality
https://photos.app.goo.gl/Jc9xP5gBJ1UpipRz8

[Sohail-Ahmad]

Anyone? I tried again today, can't take a nice pic of the moon, tried pro settings and also full auto and it's so bad.

[lukey]

mine S20+ also having the same issue. 8k Video doesnt work well too. 64MP is a ***** as well. Super steady mode for video recording is a bs also. such disappointing.

[FSB]

At 4x it uses the main camera. At 5x is changes to periscope camera. So, do not use 4x. 6x to 10x is best for tele.

The focus on the main camera is stil a mess.

[Bryden]

We need a refund, shocking quality and lies

[1xMe]

A12 .mp4 is poorer still. Adjusted to HD setting and it is better upto 4.4 zoom beyond that very blurred, as if too much magnification (video and photo the same problem). Isn't the idea of zoom that it brings the distant image near and just as clear as you were next to it. Maybe an older fashioned Blackberry Rim (CZ/HU) would hold the clues to better images. Thanks.