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Original topic:

Unable to take photos while recording a video S20 Plus

(Topic created on: 01-01-2021 05:18 PM)
Dakota98
First Poster
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Galaxy S20 Series

I have an S20 plus..the only reason I've stayed with Samsung was the ability to take still pictures while I was recording a video. 

I dont have that option. But oddly enough my husband has the exact same phone and he does. What happened to mine? I want it back and Samsung has been less than helpful! Please help me.. I need to be able to take stills for scrapbooking while videoing my sons wrestling matches. TIA!!

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1 REPLY 1
AndrewL
Moderator
Moderator
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Galaxy S20 Series

@Dakota98: Have you recently updated your S20+ to Android 11? Ordinarily the option to take photos while recording a video can be found to the left of the record button, after hitting record (camera symbol in a white circle). If it's not there, try tapping the cog symbol in the top left, and reducing the Rear Video resolution to see if this helps. Alternatively, why not try using the Single Take option, as this will automatically capture up to 14 different photos and videos. To find out more, please check the link below.

 

https://www.samsung.com/ie/support/mobile-devices/take-various-photos-and-videos-using-galaxy-s20-pl...