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Original topic:

Unable to edit contacts

(Topic created on: 23/06/20 07:50)
Contact_issues
First Poster
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Galaxy S20 Series
I have a fairly new Galaxy S20 Ultra and there is no edit button when I select a contact from "my contacts". I'm unable to go back to edit any contact info on any of my contacts. When I go to the contacts app and select a contact the QR code, edit, and share buttons aren't at the bottom of the screen. 
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BandOfBrothers
Superuser I
Superuser I
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Galaxy S20 Series

Hi @Contact_issues 

 

Try this.

 

Launch your phone app.

 

Tap on the (!) which is in a circle.

 

The edit button should be at the bottom.

 

I opt to save my contacts to my phone.

 

🌈 Stay Safe  🌈.

 

 




Current Phone ~

Samsung Note 20 Ultra 5G SM-N9860_256Gb SnapDragon 865+

Samsung One Ui 3.1/ Android 11.

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Contact_issues
First Poster
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Galaxy S20 Series

Switching my contacts to save to phone fixed the issue. I had them being saved to Google, sync was turned on so they were already saved to my phone. Never had this issue until this week, thank you for the fix , I can still sync them to my Google and Samsung accounts. 

 Much obliged. 

Navtex
First Poster
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Galaxy S20 Series

I am having the same issues on my S20 FE, except that none of the answers work.  There are contacts that used to be editable on my S8, but after switching to S20, I only get History, with an option to Unblock, but when selected, does nothing.  If I find them in my phone history and open up the entry, all of their info is there, but selecting edit does nothing.  Contacts are being stored on the phone.

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Maciej1977
First Poster
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Galaxy S20 Series

I had the same problem on my brand new S20. I was unable to edit a contact, that was linked to Duo App. I have no idea, why it was linked, I've never planed to use that app.

Anyway, I turned off the app (unfortunately you cannot uninstall it) and uninstalled all updates, what - as I learned - removes all data from the app. 

Link to Duo dissappeared from this contact and I was able to edit it, though not everything was perfect: after editing I got two contacts with two different names (it was the name, that I wanted to edit), instead just a same contact with name changed. That may be because contact is also linked to WhatsApp. Who knows. 

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