@ScammedTradeIn I am aware that some customers have issues with Trade Ins (via MTR Group) but others fine the process smooth and satisfactory (not had a problem myself)
For your own protection it is advisable to take pictures of your Device for evidence before posting.
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GB
One Ui 5.0,Android 13 .