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Original topic:

Texting issue with my new S20 FE

(Topic created on: 23-10-2020 02:37 AM)
Baker2020
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Galaxy S20 Series

Hi guys,

Please, can anyone help me with my issue S20 FE texting. I cannot receive texts, but I can send texts to others. I went to Cricket Wireless office to fix this issue and they have changed my SIM card and fixed texting and MMS settings, but no solution. Still no change, I cannot receive txt messages including MMS.

My S20 FE is unlocked and calls are working very well, but I need solution to this issue before I return it back.

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12 REPLIES 12
BandOfBrothers
Samsung Members Star ★★
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Galaxy S20 Series

As a process of elimination can you try your sim card in another phone @Baker2020 

 

Is this happening with a particular contact or all contacts ?

 

 


Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Maroš
Voyager
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Galaxy S20 Series
could be issue with sim, try to change your sim with your provider
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Baker2020
First Poster
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Galaxy S20 Series

I tried another phone and my SIM card works very well with no issues at all. This is not happening in a particular contacts.

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Baker2020
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Galaxy S20 Series

My provider Cricket has changed my SIM card in a try to help me fix the problem, but again doesn't help. Same issue exists.

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meatnormous
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Galaxy S20 Series

same issue with brand new phones on att. Me and my wife can text each other but no one out of network can send us text. 

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Lrlies7
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Galaxy S20 Series

I have the exact same problem.  Were you able to find a solution?

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Baker2020
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Galaxy S20 Series

Well, no. I could not fix the problem only after I completely changed my phone number. Not only the SIM card, but my phone number. With all the pain associated with changing a number that worked with me for years, this was the only solution available. You could change your wireless carrier, too. This is also an option that I didn't go with. 

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Elmurphothegreat
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Galaxy S20 Series

My wife had the same problem. Download Google messenger app and make it default and allow it to turn off battery optimization to let messenger run in the background. Or try changing your battery optimization settings and keep Samsung's default texting app.

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fifi9
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Galaxy S20 Series
hi how can I get to send text out as I can't but I can receive them
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