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Original topic:

Streaming apps stopping or minimising

(Topic created on: 27-10-2021 12:18 PM)
SStar
First Poster
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Galaxy S20 Series
Help! Since yesterday afternoon my streaming apps are stopping or minimising by themselves. This is about every 5 minutes and its VERY irritating. Any clues as to what to do? 
2 REPLIES 2
LiquidSnake
Hotshot
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Galaxy S20 Series
Try clear the cache of these apps, then launch them again. If that doesn't work, try uninstalling and reinstalling said apps. If all else fails, wipe the system cache of the phone and that should resolve the issue 😎. Hope this helps! 😁
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AndrewL
Moderator
Moderator
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Galaxy S20 Series

@SStar: If the steps by @LiquidSnake don't resolve the issue for you, please head to Settings > Apps > Select an affected app > Force Stop > Storage > Clear Cache > Clear Data. Now, press and hold the Volume Down and Side keys together for around 10 seconds until the phone restarts. Don't worry, this won't affect your personal data or settings. If the performance issues persist, it's also worth checking the Google Play Store for any updates that might address the problem. 

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