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Original topic:

Software update crashes

(Topic created on: 24-01-2022 07:50 PM)
blades1980
First Poster
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Galaxy S20 Series
Just done the latest software update for android and it has messed the phone up . Keeps losing connection to WiFi, network . Phone keeps crashing and restarting itself . Having to do a full shut down then power on before it will connect to network or WiFi. Was fine before the update. Anyone else having issues? 
9 REPLIES 9
Glenntech
Big Cheese
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Galaxy S20 Series
Try clearing your cache partition.
If you lookup up on how to fo it for your phone.
Have you tried plugging the charger in and turning the phone on?
Had a similar issue before and that worked
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blades1980
First Poster
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Galaxy S20 Series
Yer do that regularly. Just an issue that's started from the January Android security/software update
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RuthWillow
Explorer
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Galaxy S20 Series
Same here, phone keeps restarting since the update. Galaxy 20+
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Uhma
First Poster
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Galaxy S20 Series
My update deleted all my pictures and I'm really really p....d off about it as I have no way to get them back
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kz66
Explorer
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Galaxy S20 Series
Same here I've reset it wiped cache the lot and still no difference starting to get really annoying
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Members_SEgYtHt
First Poster
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Galaxy S20 Series

yes my phone looses connection in network  and WIFI too.. like every 3 min, especially if I am watching a video or so... anyone got advice? or where can I submit a complaint in samsung or so , so they fix it

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Members_SEgYtHt
First Poster
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Galaxy S20 Series

hello can you help me and tell where I can clear the cache partition? 

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Glenntech
Big Cheese
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Galaxy S20 Series
This is quite a good example of how to do it on the S20, if that's what you have

https://thedroidguy.com/wipe-cache-partition-galaxy-s20-1123375
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Members_122aoVS
First Poster
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Galaxy S20 Series

Mine randomly restarts when I'm in the middle of doing something, logging in on here set it off, bloody annoying and putting me off Samsung, contract due in May....

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