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Software update crashes

(Topic created on: 24-01-2022 09:33 PM)
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blades1980
Student
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Just done the latest software update for android and it has messed the phone up . Keeps losing connection to WiFi, network . Phone keeps crashing and restarting itself . Having to do a full shut down then power on before it will connect to network or WiFi. Was fine before the update. Anyone else having issues? 
9 REPLIES 9
Glenntech
Samsung Members Star ★
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Try clearing your cache partition.
If you lookup up on how to fo it for your phone.
Have you tried plugging the charger in and turning the phone on?
Had a similar issue before and that worked
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blades1980
Student
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Yer do that regularly. Just an issue that's started from the January Android security/software update
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RuthWillow
Explorer
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Same here, phone keeps restarting since the update. Galaxy 20+
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Uhma
First Poster
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My update deleted all my pictures and I'm really really p....d off about it as I have no way to get them back
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kz66
Explorer
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Same here I've reset it wiped cache the lot and still no difference starting to get really annoying
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Members_SEgYtHt
First Poster
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yes my phone looses connection in network  and WIFI too.. like every 3 min, especially if I am watching a video or so... anyone got advice? or where can I submit a complaint in samsung or so , so they fix it

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Members_SEgYtHt
First Poster
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hello can you help me and tell where I can clear the cache partition? 

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Glenntech
Samsung Members Star ★
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This is quite a good example of how to do it on the S20, if that's what you have

https://thedroidguy.com/wipe-cache-partition-galaxy-s20-1123375
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Members_122aoVS
First Poster
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Mine randomly restarts when I'm in the middle of doing something, logging in on here set it off, bloody annoying and putting me off Samsung, contract due in May....

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