Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Sim Issue

(Topic created on: 13-03-2020 02:36 AM)
Saxy
Navigator
Options

Anyone else having issue with Sim card on S20 plus? Was fine until last night when i lost service to provider (right after taking a call) and sim card manager constantly says 'checking'. Not sure if phone or genuine network issue? Phone keeps re-starting, guessing as a result of the issue? 

28 REPLIES 28
Saxy
Navigator
Options
Hopefully they will roll out the same patch everywhere since they appear to have found a solution! Mine still appears to be okay after initial problems.
0 Likes
Cypmann
Journeyman
Options

Hi, im also facing an issue with the S20 Ultra in Cyprus.... just wanted to clarify what the fix was for you. Samsung released a software update? Or network did something to fix it? 

0 Likes
Saxy
Navigator
Options
I think the fix was released in Australia?
0 Likes
ajithvenkat
First Poster
Options

Guys was that fix provided by Samsung or Network ?

Wondering if that could have been by Samsung then they might have released for wider audience. I have not heard anything about the patch release for the issue.

0 Likes
Fred3453
Apprentice
Options

Hi

The update patch came via my network but I think it was a Samsung fix:

G986BXXU1ATCH for SM-G986B

1st March /2020

But I got it weeks after that.

https://doc.samsungmobile.com/SM-G986B/TEL/doc.html

That is the link.

Good luck everyone.

 

0 Likes
scottrick
First Poster
Options

Same issue. Brand new s20 ultra, sim not dected. tried another still didnt work..Both were active at the time

Non of the techs i talked to helped

 

0 Likes
PaulM87
First Poster
Options

Yep, same problem here. Haven't tried facrory reset yet.

0 Likes
DW8
First Poster
Options

Hi,

I still face the same problem, especially with sim located in slot no2. The worst thing is, that phone shows one or two bars of signal, but no-one can contact me as it says that my phone is off... I have to restart my phone every time to fix it. 

Anyone else still face it too?

Regards from Poland.

0 Likes
Saxy
Navigator
Options
Mine seems to have sorted itself out and is fine now. Never had any other problems thus yet.
0 Likes