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Original topic:

Sim dropout S20FE

(Topic created on: 01-05-2021 08:23 AM)
Motorvator
Apprentice
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Galaxy S20 Series
Anyone help me with this problem  please?
With dual sims in the phone, one or both sits dissappear in the sim manager without any reason. This leaves me disconnected. It happens during the day or when the phone is sitting on the night stand.
They return in the sim manager when the phone is restarted every time!
Help please...
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4 REPLIES 4
Kris G
Navigator
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Galaxy S20 Series

did you send any feedback? if not, then do so, that will help to solve your problem.

Huawei P8, Mate10Pro, P40Pro;
Samsung S20Ultra;
Xiaomi MiNote10;
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BandOfBrothers
Superuser II
Superuser II
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Galaxy S20 Series

Do both sim cards work as they should in another phone @Motorvator 

This is a process of elimination to rule out the sim cards or phone that maybe at fault.




Current Phone ~

Samsung Note 20 Ultra 5G SM-N9860_256Gb SnapDragon 865+

Samsung One Ui 3.1/ Android 11.

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Motorvator
Apprentice
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Galaxy S20 Series
Yes they do
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Motorvator
Apprentice
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Galaxy S20 Series
Yes I did and call Samsung support they went into the phone and had no explanation
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