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Original topic:

security

(Topic created on: 24-08-2020 10:58 PM)
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clumff
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Hi I have an s20+. Does anyone else have an issue with having your finger print recognized when logging into phone. ?? 
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BandOfBrothers
Samsung Members Star ★★
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Hi @clumff 

 

Do your fingerprints not work sometimes  ?

 

Do you have a screen protector fitted and if so do you have extra sensitivity turned On in the phone's settings  ?

 

A couple of tips I picked up when setting up the finger prints are.

When setting up take x3 scans with each thumb and then rotate the phone around when taking further prints of each thumb so your phone can read both thumbs from the same finger print scan. Scan your prints as you would normally hold the phone.

Also using two fingers when setting up one fingerprint works pretty well.

Go into Settings . Biometrics and Security.  Biometrics Preferences . Turn Off Screen Transition Effect.

Then go into Settings and search for Optomise Battery Usage. Tap in Optimise  Battey Usage  tap to show All and scroll down to com.samsung.android.biom and toggle Off

For me this improved the fps on my Note 10+ 5G which I appreciate is a different model to yours but should be the same outcome- hopefully.

I also have dry skin on my fingers and so find it sometimes beneficial to moisten my fingertip before unlocking the phone.

 

🌈 Stay Safe & Stay Alert.  🌈 

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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clumff
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hi bandofbrothers
thank you for that, I will give it a try. many thanks again.
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