Secondary Microphone

[PaulGillyuk]

Hi am a new member...just want advice..Got a Samsung S20 plus...when on a call we can both hear each other as normal..but when i put the loudspeaker on the call they can't hear me but i can hear them...but once i switch off the loudspeaker we can both hear each other clearly...all comments and advice welcome...

[Ventor]

@PaulGillyuk Hello, I would try two things. 1.Reset App preferences. Go to Settings / Applications and you will see three points above-right. Apply Reset preferences and check. 2. If the problem persists Reset accessibility settings. It is located in Settings /General Administration /Reset /Reset Accessibility Settings. In the two steps you do not lose personal data, you may need to reconfigure some adjustment. Greeting