Screen burn issue on new S20

[GJXN1990]

Hey everyone,

I just received my device and have noticed what I think is a screen burn issue. Is anyone else experiencing this? Should the phone be replaced?

https://drive.google.com/file/d/1o-oIz4HFqn2ZJEqRkq62ugtXdK1kb466/view?usp=sharing [Video]

https://drive.google.com/file/d/1YstJHDMQL3vIb30jdA76CtCo-NMZexc_/view?usp=sharing [Image]

[Kyle94]

I can't even see anything apart from a reflection on screen ? I highly doubt its screen burn unless u fall asleep with phone on max brightess watching YouTube 

[GJXN1990]

There's a clear line about 3/4 of the way down the screen that's been visible since the device was first powered on.

[Boham]

Would definitely get that replaced

[skykit84]

Yup that is a defect.  Don't even bother getting it repaired-  straight replacement

[SanjayC]

Hey, I see that you have the S20 Ultra 512GB just like me - have a look at my post and see if you have the issues as me:

https://eu.community.samsung.com/t5/Galaxy-S20-S20-S20-Ultra/Galaxy-S20-Ultra-512GB-Version-Issues/m...

I am about to return this phone as I find it not very good.

Thanks

[Laurenstehr]

I'm also having a screen burn issue. Not happy. 

[Cobradj2019]

That's not screen burn just looks like you haven't set up screen and resolution correctly 👍🏾

[KylezWorld]

Yes i have notice a couple big burn in stops on my screen too i hope samsung can replace it