26-10-2020 09:41 AM in
I renewed my contract over a month ago filled in and applied for the watch, still haven't heard anything, and that it would take 30 days its gone over that know what do I do
26-10-2020 10:42 AM in
26-10-2020 11:04 AM in
Hi @Members_aEngtwB, sorry to hear that. Successful claims can take up to 45 days to process after they've been validated. When the courier has your gift, you'll be notified about this, and when you can expect the delivery to happen. More information on this can be found here: https://www.samsung.com/uk/offer/galaxy-s20-fe/
26-10-2020 11:08 AM in