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Original topic:

Samsung S20 update camera

(Topic created on: 18-03-2021 02:21 PM)
527 Views
Melhelena
Apprentice
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Since the last update my camera has been taking horrible pictures. Especially with flash. Samsung please fix this ASAP! This is unacceptable.

8 REPLIES 8
Haytch
Helping Hand
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Hi. I have made several posts about this and have have also made error reports. I have the same issues.. Images come out over exposed and very noisy.. I'm still waiting for Samsung to address this

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Melhelena
Apprentice
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Yess exactly! Super over exposed. I have just connected Samsung and i heard that they are working on a new update and they hope it will be ready in one or two weeks. Which i think is still way too long. The camera is literally unusable.

EB90
First Poster
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Mine is also doing this since the last update. Its like the flash isnt timed right anymore. 

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Mark1192
Pioneer
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Same issues here. I have created a new topic as well. Samsung need to acknowledge the problem.
Melhelena
Apprentice
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I could not agree more. Great post! They really need to take this seriously. It has almost been a month now that the camera is totally useless.

AndrewL
Moderator
Moderator
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Hi all. I'm sorry to hear that you're experiencing this issue. Please be aware that if your S20 is experiencing over saturated photos with flash enabled, then this will be resolved in the next software update. I understand that this isn't ideal, and apologise for any inconvenience this has caused you. 

0 Likes
RaNo99
Explorer
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Thanks, AndrewL! When can we expect "the next software update" that you mentioned?

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AndrewL
Moderator
Moderator
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@RaNo99: I don't have a definitive release date to share right now, however please be assured that this will address the reported issue, and have your camera back to its best once its implemented.