Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Samsung s20 ultra.

(Topic created on: 08/04/21 16:03)
Mickey1121
First Poster
Options
Galaxy S20 Series
My phone has all a sudden stared to get hot when using. Does anyone have any ideas. The phone isn't 12 months old so it shouldn't be the battery.
0 Likes
Reply
2 REPLIES 2
Sparky4263
First Poster
Options
Galaxy S20 Series
My s20 plus has been doing this lately and crashing All the time
0 Likes
Reply
BandOfBrothers
Superuser I
Superuser I
Options
Galaxy S20 Series

Hi @Mickey1121 

 

Try these…

1,  Clear your phone's System Cache Files by turning your phone Off and then from a set series of button presses go into the phone's System Files and clear the cache. No information is lost this way. You may need to insert your headphones or hook upto a computer with your data cable to get to this menu on the phone. 

2,   Put the phone in Safe Mode which disables your downloaded app's but let's your stock app's keep working. If the issues stop then this highlights a downloaded app as the possible issue. Come out of Safe Mode and start deleting your most recent downloaded app's one at a time until it stops. https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/ 




Current Phone ~

Samsung Note 20 Ultra 5G SM-N9860_256Gb SnapDragon 865+

Samsung One Ui 3.1/ Android 11.