Samsung S20 moisture USB charger detection

[gordiegem]

Really disappointed that after only opening a new Samsung S20 for less than 3 months this moisture alert appeared on my phone. Definitely have not had phone near water etc. Contacted Samsung and despite a factory reset, after everything else failed, still didn't resolve this issue. I'm relieved I wasn't overseas when this happened. Being reliant on a wireless charger is totally unacceptable. Always owned Samsung phones but this issue has really put me off.

[BandOfBrothers]

I've seen a few threads similar to yours @gordiegem with it being a mystery sometimes why the pop up message shows.

Perhaps perform a forum search to find these.

Usually this self resolves after a few minutes.

It's also not always to direct contact with liquid.

It can be temperature changes that causes droplets inside the phone.

A Samsung Experience Store or Samsung Service Centre can run a diagnostic.

🌈 Stay Safe & Stay Alert.  🌈 

[AdamWilliams]

same with my s10+ after 3 weeks