I have recently purchased S20+ and after a week I am facing an issue when I unlock the phone. After the screen is turned on the screen freezes for some secs and then it works normally. I have tried resetting the phone and also removed the cache. I tried starting the phone in safe mode and the problem is still there.
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I have the S20 since a week now, and this problem is highly irritating.
Tried all settings in display and lock screen but it still keeps happening.
This option does test your patience in a way its a good thing
Would love to hear how it can be fixed.
oh my God I thought I'm the only one
guys who ever has samsung members working in his country u need to send this bug to Samsung please .. its really annoying .
I have the same issue since the last software update. I think it is related to the biometrics. If you got to Settings, search for Optimise battery usage. Choose All from drop down then locate com.samsung.android.biometrics and toggle this, it will fix the problem temporarily.
Hi, I have been facing lock screen issue on my S20+ since the last update. Sometimes,the lock screen gets freeze while unlocking the device. This makes fp scanner stop working as well. Please help.
I have the exact same issue, I have to wait a second or two before I can swipe to unlock.
I have sent it in through Samsung Members, dunno if that will speed up the process
Do you mean the latest software update or is this security patch something else?
I attached a pic of my latest update i installed. Im from Germany. Its in the lower part of the picture
I bought an s20+ a month ago (mid june) and it had the same issues. I replaced it at the store where I bought it and guess what? Same problem. I decided to wait to see if it would go away but i didn't. Everything on the phone is up to date... I don't know what to do, I can't be the only one ?
Same thing here with me. Very slow response on the fingerprint scanner and even slower when it comes to face recognition. Running the latest software and security patch!