21-03-2020 08:08 AM - last edited 21-03-2020 11:55 AM ) in
Galaxy S20 SeriesI have recently purchased S20+ and after a week I am facing an issue when I unlock the phone. After the screen is turned on the screen freezes for some secs and then it works normally. I have tried resetting the phone and also removed the cache. I tried starting the phone in safe mode and the problem is still there.
Solved! Go to Solution.
06-04-2020 07:33 AM in
Galaxy S20 Seriesit's fixed with April security patch guys, good news
06-04-2020 11:18 AM in
Galaxy S20 SeriesGuys Guys Guys!!!!! I just got a software update and the issue has been resolved. Wait for the latest software update it will be resolved.
27-03-2020 03:05 PM in
Galaxy S20 Series28-03-2020 09:10 PM - last edited 28-03-2020 09:10 PM ) in
Galaxy S20 SeriesI have the exact same problem!! i only notice it after the new update tho! It's so annoying...
29-03-2020 11:25 AM in
Galaxy S20 Series29-03-2020 07:24 PM in
Galaxy S20 SeriesThought I was the only one or it was a hardware issue, glad its not just me !!
31-03-2020 09:53 AM in
Galaxy S20 SeriesI have the S20 since a week now, and this problem is highly irritating.
Tried all settings in display and lock screen but it still keeps happening.
This option does test your patience in a way its a good thing
Would love to hear how it can be fixed.
31-03-2020 11:18 PM in
Galaxy S20 Seriesoh my God I thought I'm the only one
shiiiiit:)
guys who ever has samsung members working in his country u need to send this bug to Samsung please .. its really annoying .
31-03-2020 11:37 PM in
Galaxy S20 SeriesI have the same issue since the last software update. I think it is related to the biometrics. If you got to Settings, search for Optimise battery usage. Choose All from drop down then locate com.samsung.android.biometrics and toggle this, it will fix the problem temporarily.
01-04-2020 06:50 AM in
Galaxy S20 Series02-04-2020 03:48 PM in
Galaxy S20 SeriesHi, I have been facing lock screen issue on my S20+ since the last update. Sometimes,the lock screen gets freeze while unlocking the device. This makes fp scanner stop working as well. Please help.
03-04-2020 09:37 AM in
Galaxy S20 SeriesI have the exact same issue, I have to wait a second or two before I can swipe to unlock.
I have sent it in through Samsung Members, dunno if that will speed up the process
06-04-2020 02:13 AM in
Galaxy S20 SeriesSame here
Lags the first 2 seconds
We really need an update to fix this
06-04-2020 07:33 AM in
Galaxy S20 Seriesit's fixed with April security patch guys, good news
06-04-2020 11:18 AM in
Galaxy S20 SeriesGuys Guys Guys!!!!! I just got a software update and the issue has been resolved. Wait for the latest software update it will be resolved.
06-04-2020 10:53 PM in
Galaxy S20 Seriesi have the latest update on my s20 and it stills lag almost every time.
07-04-2020 08:00 AM in
Galaxy S20 SeriesWhat is your latest security patch?
07-04-2020 08:37 AM in
Galaxy S20 SeriesHey
Do you mean the latest software update or is this security patch something else?
I attached a pic of my latest update i installed. Im from Germany. Its in the lower part of the picture
09-04-2020 05:05 PM in
Galaxy S20 SeriesThe security patch update and the software update will happen at the same time. You will receive another update with the security patch date as 1st April 2020
14-07-2020 07:53 PM in
Galaxy S20 SeriesI bought an s20+ a month ago (mid june) and it had the same issues. I replaced it at the store where I bought it and guess what? Same problem. I decided to wait to see if it would go away but i didn't. Everything on the phone is up to date... I don't know what to do, I can't be the only one ?
11-10-2020 01:53 AM in
Galaxy S20 SeriesSame thing here with me. Very slow response on the fingerprint scanner and even slower when it comes to face recognition. Running the latest software and security patch!
21-12-2020 09:44 PM in
Galaxy S20 Series